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GDPR Compliance

Your rights under the General Data Protection Regulation (GDPR)

1. Introduction

The General Data Protection Regulation (GDPR) is a European Union regulation that governs the collection, use, and protection of personal data. SMBPulse is committed to compliance with GDPR and respects your privacy rights. This page explains your rights under GDPR and how we protect your personal data.

2. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

Right of Access

You have the right to obtain confirmation as to whether or not your personal data is being processed and, where that is the case, access to your personal data and information about how it is being used.

Right to Rectification

You have the right to have inaccurate personal data corrected and incomplete personal data completed.

Right to Erasure ("Right to be Forgotten")

You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent.

Right to Restrict Processing

You have the right to request the restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you.

3. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the information provided below. We will respond to your request within one month of receipt. In some cases, we may need to verify your identity before processing your request.

You can submit a request by:

  • Email: hello@smbpulse.co
  • Postal mail: 30 N Gould Street, Ste R, Sheridan, WY 82801
  • Through our contact form on the website

4. Data Processing and Legal Basis

We process your personal data based on the following legal bases:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal Obligation: When processing is necessary for compliance with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process it.

6. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments. We also require our service providers to implement similar security measures.

7. Data Breaches

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, and in any event within 72 hours of becoming aware of the breach.

8. Supervisory Authority

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with your local data protection supervisory authority. For EU residents, you can find your local supervisory authority at the European Data Protection Board website.

9. Contact Us

If you have any questions about GDPR compliance or wish to exercise your rights, please contact us:

Email: hello@smbpulse.co
Address: 30 N Gould Street, Ste R, Sheridan, WY 82801